Payment Switch Solutions

We implement robust, high-performance Payment Switch platforms that serve as the backbone for secure and efficient transaction processing. Our solutions enable banks to connect multiple channels, payment networks, and service providers while ensuring compliance with regulatory requirements and international standards such as PCI-DSS and ISO8583. With a strong foundation in industry standards and compliance, we seamlessly integrate with core banking environments, payment networks, and third-party channels—offering end-to-end support for cards, mobile wallets, QR payments, instant payments, and cross-border transactions.

Key Highlights

  • Omnichannel Payment Switch: Real-time transaction processing with high availability and scalability
  • EMV & Tokenization Support: Secure card-based and cardless payments across multiple channels
  • Interoperability: Seamless integration with national and international payment networks (e.g., VISA, Mastercard, NPS, BEFTN, RTGS)
  • Digital-First Architecture: Built for open banking, cloud, APIs, and microservices
  • Regulatory Compliance: Fully aligned with PCI-DSS, ISO 8583, and regional mandates

Mobile Financial Services (MFS)

We provide scalable MFS platforms enabling banks and financial institutions to offer convenient, secure, and innovative mobile-based financial services. These platforms empower customers with anytime-anywhere banking and payment options, driving financial inclusion in Bangladesh.

Core Competencies:

  • Mobile Banking and Internet Banking Platforms
  • Digital Wallet and Agency Banking Solutions
  • Loan Origination and Management Systems
  • Open Banking APIs and Middleware, ChatBOT
  • Omni-Channel Banking Experience
  • Seamless Core Banking Integration
  • Digital Onboarding

Digital Financial Services (DFS)

Our DFS solutions encompass a broader range of digital innovations that go beyond mobile banking, providing an omnichannel financial ecosystem for customers and businesses. We help institutions launch and manage digital products that enhance accessibility, efficiency, and user engagement.

Key Capabilities:

  • Internet banking portals and mobile apps
  • Digital loan origination and disbursement
  • Automated KYC/eKYC onboarding
  • AI-driven analytics for personalized offerings
  • Interoperable platforms for cross-bank transactions

Core Banking Systems (CBS)

We deliver and integrate modern Core Banking Systems that streamline operations, support complex banking products, and improve customer service. Our CBS implementations are designed for performance, scalability, and regulatory compliance.

Comprehensive Capabilities Include:

  • Core Banking (Retail, Corporate, Islamic, Wealth, and more)
  • Digital Front-End for Mobile & Internet Banking
  • Payments & Cards Management
  • Risk, Compliance, and Analytics
  • Open Banking APIs and Integration Layer
  • Cloud-native and SaaS-based Deployments

Customer Relationship Management (CRM)

Our CRM solutions empower banks and financial institutions to understand, engage, and retain customers more effectively. By consolidating customer data and providing actionable insights, we help organizations build stronger relationships and drive revenue growth.

Core Capabilities:

  • Sales Cloud – Streamline sales processes, automate workflows, and close deals faster with real-time insights
  • Service Cloud – Deliver smarter, faster customer service across every channel including phone, chat, and social
  • Marketing Cloud – Personalize customer engagement at scale through data-driven campaigns and automation
  • Commerce Cloud – Power seamless e-commerce experiences across mobile, web, and in-store
  • Experience Cloud – Build customer and partner portals, communities, and branded digital experiences
  • Analytics & AI (Einstein) – Gain predictive insights, automate tasks, and make informed decisions using AI-powered tools

IT Service Management (ITSM)

Our ITSM solutions enable organizations to streamline and optimize their IT operations, ensuring high service availability, improved efficiency, and alignment with ITIL best practices.

Key Capabilities:

  • Incident, problem, and change management
  • Asset and configuration management
  • Service desk with self-service portal and knowledge base
  • Patch management and automation
  • AI-driven insights for proactive IT operations